NICE CALL FOCUS III
NICE, the acknowledged
market leader with the industry’s largest installed base
(23,000 customers world-wide),
is proud to present NiceCall Focus lll, the ideal solution
for contact centers that require high-quality, top-grade
applications and advanced management tools on a highly-reliable
platform at an affordable price.
NiceCall Focus lll offers small
and medium contact centers a sophisticated yet simple
to operate one box solution for total recording, as well
as total recording with integrated quality monitoring
(QM).
NIiceCall Focus lll is the optimal
solution for multi-site environments, supporting distributed
and remote branch architectures, its open architecture
allowing it to integrate effortlessly with existing infrastructures.
Manist offers the confidence that
comes from a solution supplied by the acknowledged marketleader,
and NiceCall Focus lll provides the advanced capabilities
that every call center requires, regardless of size.
-
Long-term solution
utilizing upon NICE cutting-edge PCI-based voice recording
boards.
-
Enhanced system
security utilizing Microsoft Windows XP SP2, personal
firewall and full integration with NICE privileges mechanism.
-
Low total cost
of ownership - Space-saving, fully-featured, long-term,
single-box solution with low maintenance requirements.
-
Easy integration
with existing infrastructure.
-
Flexible, user-friendly
applications with intuitive user interface – get working
faster and do more, more easily.
-
Fast and easy
access to and retrieval of calls.
-
Integration with
centralized enterprise storage, using NICE Storage Center,
makes NiceCall Focus lll the ideal solution for distributed
sites.
-
Tool-free maintenance
for cheaper long-term use.
-
New cutting-edge
NICE PCI board technology.
-
Advanced Quality
Monitoring applications.
-
Up-to-48 channels
per unit.
-
Unmatched on-line
capacity - up to 50,000 hours. standard with default
G.729 compression.
-
Mixed interface
support - recording analog and digital interfaces in
the same box.
-
Extended redundancy
options including RAID1 in addition to the redundant
power supply and dual archiving
options.
-
Optional CDR/CTI
integration with major switch vendors.
-
Open architecture
- Runs on Window XP professional with SP2, SQL 2000,
industry standard G.729
compression.
-
Tool-free maintenance
enabling reduced Mean Time To Repair (MTTR).
Security
and Communications Management